At Barky&Co, your satisfaction is important to us. If you're not completely happy with your purchase, we're here to help. 🐾
You have 30 days from the date of delivery to request a return.
To be eligible for a return, the item must be:
To start a return, contact us at barkycosupport@gmail.com with:
Please do not send your item back before contacting us. We will provide you with the appropriate return instructions.
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method.
Please allow several business days for the refund to appear on your account, depending on your bank or payment provider.
Unless the item is defective, damaged, or incorrect, the customer is responsible for the cost of return shipping.
If you received a damaged, defective, or incorrect item, please contact us at barkycosupport@gmail.com as soon as possible. We’ll work with you to make it right.
Certain items may not be eligible for return for hygiene or safety reasons, including products that have been used or are not in their original condition.
If your order arrives damaged or you received the wrong item, please contact us at barkycosupport@gmail.com with your order number and clear photos of the item and packaging.
We'll review your request and provide the best solution.
If you have any questions about our return or refund policy, contact us at:
Barky&Co — Happy pets, happy homes. ❤️